Ontario Energy Board Complaints

Complaint about your utility read the steps for making a complaint about your utility.

Ontario energy board complaints.

The expiration date of this license is 21 11. If you have a concern or issue you can make a complaint about an energy retailer also known as electricity retailer or natural gas marketer or your electricity or natural gas utility. The expiration date of this license is 21 11 2023. Ontario energy group want to check a c one fine summer sunday afternoon i was comfortably pulling weeds in my garden when 2 young salespeople approached me.

A separate business review for loan away inc is available below. When you speak it s our job to listen. As an energy consumer you should be able to expect that energy companies will follow the laws and ontario energy board rules that are there to protect you and ensure you are provided with quality energy services. Bbb records show a license number of eb 2018 0281 for this business issued by ontario energy board.

Now oeg is saying the wrong unit was installed and i will have to go from paying 35 per month to 119 which i refuse to do. The inexperienced one pretty much said that they needed to check the year and the rating of my a c unit to make sure it was energy efficient and good for the environment or not. Time of use most residential and small business customers are charged using time of use rates where the rate depends on when you use electricity. So if you have a complaint and you think that your energy company hasn t followed the rules we want to hear from you.

The following are charts showing the complaints that customers have filed with us. Ultimately as i became more and more suspicious i came to know that this company is hot on the consumer watch complaint sites. I saw the legitimate government website. When i googled them the auto fill must have mistyped and it brought up ontario energy board.

Www oeb ca the ontario energy board regulates the province s electricity and natural gas sectors in the public interest. The ontario energy board sets both. Energy prices and how they are set. Ontario electricity support program oesp ontarioelectricitysupport ca.

Find out more about time of use rates and managing your electricity costs. Our job is to make sure this happens. Utility first then oeb if complaint is not resolved. Ontario energy group actively promotes the use of the tankless water heater which i installed and i continually have problems and have been without hot water for weeks.